Christina is an established business professional who formerly worked for Facebook, Amazon, and Microsoft. As the owner of a Web Development & Branding Company. She manages a growing team of associates specializing in UI/UX Design, Graphic Design, Engineering, and SEO & Marketing. The highly dedicated team of creatives is committed to
providing customized scalable solutions for your business....
Total waste of time and money. I don't think she even reviewed our website before we started. I really needed the help and would have been a long time customer of hers is she had put an effort into the site. She had nothing to do with any of the layout or design of the website, I was just hoping she could have helped me with new photos and improve it but to no avail. BTW she was nice enough to say that she would give me $50.00 discount off my next hour if I left her a 5 star review....
Ответ Wix Профи
You ordered a training session, I'm very sorry you did not retain the training but I've been working with WIX for over 10 years. I apologize if you did not understand that training sessions are to teach you how to use the site, they are not for making changes to the site. After you expressed you needed more changes I offered you a discount on our hourly rate in exchange for a review as a courtesy. I'm sorry you had a poor experience. ...
This was absolutely perfect. Understood what I wanted and responded and communication was more than a five star rating. Worth the money. Worth the design. Happy with with the final product! Great team great people!...
Christina Harrison reached out to me to help me connect my Wix store to Facebook and Instagram. I was a little concerned that after our initial phone call she didn't really ask a lot of questions, but I figured she was the professional and knew what she was doing. The project was slated for completion after 4 days, but after about a week and no results I tried to reach out to her to assist. I had explained in my initial request that I was having difficulties in getting this to work, so that should have been an obvious line of question during that first phone call.
She had stated she was reaching out to support me, but never relayed anything I needed to do or how I could help in any way. She had admin login to my Wix account, Facebook, and Instagram, but was never able to complete the job nor explain to me what I needed to do to make it work and said that the errors (whatever they were) was out of scope on this project and basically not her concern.
After almost four weeks of working with her, I had to make the difficult decision to revoke her permissions and ask for a refund. She had been unable to complete the job, and I felt that it was unfair for her to receive $200 for a half-assed attempt when there was nothing really outlined in the "contract" between us.
I decided to give Fiverr a try to see if I could get help setting up my online store. I paid someone $70 and gave them access to my Facebook Business page. To my surprise, the store was up and running the very next morning!...
Ответ Wix Профи
Hi Sande, I'm very sorry the lengths I went to assist you with your account were not appreciated. Here is a list of what was done on your account.
Issue with Facebook account not following product seller agreement error
Contacted Facebook about Product Seller agreement error
Worked with Facebook to correct this error
Issue with incorrectly connected account
Worked with Wix to connect right account
Issue with outdated Facebook Business Page
Updated Facebook Business Page
Issue with improperly connected catalogs
Disconnected improperly connected catalogs
Issue properly reviewing your connected account
Worked with WIX for account review
Issue with Facebook Pixel
Issue with catalog not merging
Issues with improper catalog items
Issues with Instagram Profile not set to business profile
The Facebook Shop was successfully connected but after 15 days of additional work on the account due to Facebook errors, I made you aware that there needed to be a scope change for additional services for the Instagram Shop connection. I even offered to sit on a call between you and Facebook and escalated your case with WIX. After that my permissions were revoked and disputed the charge with your credit card company and funds were removed from my account. I'm happy another individual found success after all the issues I resolved on your account.
Christina Harrison at Destiny's Designs Co was the first and only company that picked up the phone and called me in an effort to help with my website.
She was courteous and very professional. She gave me a quote and a timeframe that she would complete my website.
It was indeed a perfect fit. Although there were some hick-ups, everything was handled very professionally and the customer service was awesome.
Many friends and colleagues have recently complemented me on a very attractive and engaging website. I love her work and would always recommend Destiny's Designs....
Christina and her team did an incredible job. I came to them with a complex request. So complex that 15 other companies said it couldn’t be done. I wanted a special form that would take user input and export it to a pricing model spreadsheet. Christina contacted me promptly and told me her team could handle it. She was upfront about the cost, time frame, and research it would take to accomplish my request. She kept an open line of communication the entire time, asking me to test and check if certain aspects were to my liking. The entire process was a conversation. The final product was everything I expected and more. We have a couple more projects in the works and I will be giving Christina a call when the time comes. If you need a highly skilled team with excellent customer service and a serious attention to detail, Destiny’s Designs is who you need to contact....